Using the checker I find that a house 8 doors up can order. My house is served by the next pole down from that one and can't. The next cab just down the road is also active and an address near that can also order so if by some screwup my house was served by that cabinet and not the one I thought I should still be OK.
One house over the road served by the same pole as me is good to go but the one next door to it - still on the same pole - is showing ADSL only.
When I binned the line a couple of years back because of an HRDIS which BT failed to fix one of the engineers said I was on the cab back towards the exchange (I assume 6 but it isn't numbered) when he swapped me onto a different pair to try and fix the fault.
So it seems to me that the backend data must be incorrect or for some reason most houses served by the pole my house is on have been excluded for some reason I can't fathom out. When I called BT retail to enquire they insisted the data cannot be wrong. Not sure what to do next - just wait or give up an Infinity and let VM have another chance by upgrading from the 10Mbps I downgraded to when the local congestion got to be appauling.
Edited by kwikbreaks (Sat 19-May-12 14:48:16)