I have recently upgraded to Plusnets fibre service and should be getting speeds up to about 30Mbps (according to plusnet). BT have fitted an openreach modem which in turn is connected to a netgear N150 router which is plugged into the PC via an ethernet cable. I also have a laptop wirelessly connected. The PC is running XP, and the laptop W7.
Speeds on the laptop are fine, although not what I was quoted as 'anticipated speed' (15+) either connected wirelessly or hard wired, and I'm satisfied with this. This leads me to believe there is nothing wrong with the modem or router. I have been through Plusnets own advise line and they have come to the same conclusion.
At the moment, I'm getting about 1.7-2.0Mbps on the P.C. If I bypass the router and connect direct to the modem, I get about 2.5-4.0 Mbps. I'm running AVG free virus/spyware, I have done a disk cleaup and de-fragmented. I've Googled the heck out of it, but can't resolve the problem, at least not in language I can understand.
Does anyone have any ideas what the problem might be??