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Standard User Timalay
(committed) Tue 29-May-12 13:56:54
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How long did you FTTC install take.


[link to this post]
 
Just wanted to get a rough guideline of how long people's fttc install took (on the day).

Many thanks

Edited by Timalay (Tue 29-May-12 14:12:59)

Standard User Squirrel
(knowledge is power) Tue 29-May-12 14:05:30
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
On the day it was activated it was about an hour, which included moving the master socket from downstairs to upstairs.

From ordering to installation was 8 days

Standard User Timalay
(committed) Tue 29-May-12 14:12:34
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Re: How long did you FTTC install take.


[re: Squirrel] [link to this post]
 
In reply to a post by Squirrel:
On the day it was activated it was about an hour, which included moving the master socket from downstairs to upstairs.

From ordering to installation was 8 days


Oh thank, should have said I meant on the day.


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Standard User MHC
(legend) Tue 29-May-12 16:47:53
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
Probably around 30 minutes - and of that 15 in the house.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User orly
(knowledge is power) Tue 29-May-12 17:21:03
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
about an hour. engineer had to go to the cabinet twice as i recall as it was a very early install and he was still getting to grips with it.

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Standard User qasdfdsaq
(member) Tue 29-May-12 17:23:52
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
Mine took about 3 hours, though the fibre bit was done in about 30 minutes (already had an NTE5). The E side was miswired at the exchange and they had to go back and forth to fiddle with that a few times.

Great bunch of chaps though, staying till the job was done even though I said I really don't care about the PSTN line.
Standard User Zarjaz
(knowledge is power) Tue 29-May-12 21:00:54
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
Fastest for me was 43 minutes from knocking on the door, slowest, 4 and a half hours.

It is usually very dependent of what you find, wiring wise, in the house. If the punter's NTE is where required, line tests OK,power supplies ready, and the PC/Mac to connect via ethernet.

Happy days.

ISP Representative Adsl24
(isp) Tue 29-May-12 23:26:58
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Re: How long did you FTTC install take.


[re: Zarjaz] [link to this post]
 
On our installs (un-managed so no home router to setup by engineers) we've seen it be done in around 20 minutes including cab jumpering work and the modem install onsite.

Sometimes its the testing once all up and running that takes a while!

Thanks

James
Technical Director, ADSL24

We supply ADSL, ADSL2+, LLU and FTTC VDSL2 services as well as cheap line rental and bundle deals!
Visit our website for the latest offers.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User hareng
(regular) Tue 29-May-12 23:52:31
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
40 mins for me early last year, 2nd to have it round here even though FTTC was available June 2010.

That included face plate change, install modem to wall and a few tests. No router install required.
10 mins outside after, comes in collects tools then off 36 mile to next job. Bet that was cancelled.

Initial order to install took 5 working days, other ISP wanted 11 working days provisionally.
Migrate to BT 6 weeks with split contracts.
Standard User ukhardy07
(experienced) Wed 30-May-12 00:00:25
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Re: How long did you FTTC install take.


[re: Timalay] [link to this post]
 
Around 10 minutes
Guy knocked. Replaced NTE5 faceplate with fibre one
Connected some equipment to the new faceplate
This took about 3 mins...

He then Went to cabinet about 10 metres away. Came back around 5 minutes later
Looked at his equipment for a couple of minutes

Then coupled in my modem & sky router
He saw everything was green and left

I had no time to entertain him though & barely said a word other than hi.

He just came inside & got on. Lovely chap around 20 years old. He did the job like a trained robot.

Can't believe some people's took hours!

I got a phone call around 20 mins before he arrived saying he was working on my equipment outside the property & that he would arrive soon

EDIT: my modem was not wall mounted
There wasn't any "testing" that I can remember
He didn't even check it worked on my router
He connected my router to the modem
Router light went green and off he popped. Perhaps this is why mine was so quick?'

Edited by ukhardy07 (Wed 30-May-12 00:05:59)

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