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Standard User dills
(newbie) Sun 03-Jun-12 22:30:04
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Migrating fibre to fibre, is there a charge?


[link to this post]
 
Does anyone know if there's a charge incurred by moving from vivaciti fibre to BT infinity? If so would I be better off requesting a line cease?
I would ask vivaciti but they're all in bed smile

Thank yaw.

Edited by dills (Sun 03-Jun-12 22:33:16)

Standard User RobertoS
(sensei) Sun 03-Jun-12 22:54:22
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
A line cease is a totally different thing, and costs! It would also leave you with no telephone service and no broadband for weeks. I don't think that's what you mean tongue.

An FTTC migration to BT Infinity may involve a migration charge by BT, depending on which package/bundle/deal you go for, but not by vivaciti. Or are you still within contract with vivaciti, which is a different question again?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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ISP Representative Adsl24
(isp) Sun 03-Jun-12 23:05:05
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
Don't cease, that will cost you more and give you a week or so downtime.

FTTC to FTTC migration is just a routing change at the exchange, no physical work and no engineer visit.

Openreach charge £50+vat for an FTTC to FTTC migration (expensive as no engineer activity involved) but that is what they charge. From 11th June however we have a special offer which reduces the FTTC to FTTC migration fee to £20+vat, and new FTTC activations or migrations for just £30+vat

James
Technical Director, ADSL24

We supply ADSL, ADSL2+, LLU and FTTC VDSL2 services as well as cheap line rental and bundle deals!
Visit our website for the latest offers.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User dills
(newbie) Sun 03-Jun-12 23:26:29
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Re: Migrating fibre to fibre, is there a charge?


[re: RobertoS] [link to this post]
 
I'm on Vivaciti fibre nearly 2 years now, so I'm well out of contract. I think a line cease is out of the question then!
So do I request a MAC like the old days?

Also, just looking at plusnet's phone and fibre package might actually suit me better.

James, to be honest I'm not unhappy with Vivaciti's service, they're great. I'm just trying to get cheap 'n' cheerful (and hopefully reliable) all-in-one package as I'm not as heavy an internet user as I once was.

In fact I would've stayed with adsl24 those 2 years ago if you guys had have been on the ball and believed me there was fibre cabinets in Northern Ireland!
Standard User RobertoS
(sensei) Mon 04-Jun-12 00:05:48
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
What package are you on? Don't forget PN only have 40/2 officially, though there is an 80/20 trial you might be able to get on. Also when calculating, £50 migration charge is nearly £3pm over the 18-month contract, and they have this traffic management.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User dills
(newbie) Mon 04-Jun-12 15:17:20
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Re: Migrating fibre to fibre, is there a charge?


[re: RobertoS] [link to this post]
 
I'm on 40/10 at the minute, the BT checker just shows the speeds I'm currently getting so I don't think I can get on the trial. Is there still a migration charge even if I take up their phone package?
After looking at their traffic management I might give them a second thought!

Thanks!
Standard User adebov
(eat-sleep-adslguide) Mon 04-Jun-12 15:52:43
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
In reply to a post by dills:
After looking at their traffic management I might give them a second thought!

Exactly! There seems little point paying for 40/2 (or whatever) fibre when practically everything, on Plusnet, is capped to below 5Mbps!

Ade

vDSL2 FTTC Infinity with BT
DL Sync 80Mbps
UL Sync 20Mbps
Standard User RobertoS
(sensei) Mon 04-Jun-12 19:09:23
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Re: Migrating fibre to fibre, is there a charge?


[re: adebov] [link to this post]
 
In reply to a post by adebov:
Exactly! There seems little point paying for 40/2 (or whatever) fibre when practically everything, on Plusnet, is capped to below 5Mbps!
?
I have no issues getting whatever the remote site can supply. I don't do P2P though ....

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User RobertoS
(sensei) Mon 04-Jun-12 19:13:59
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
Best thing is to ask. You may get a deal I suppose smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User vivaciti
(knowledge is power) Tue 05-Jun-12 09:20:49
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Re: Migrating fibre to fibre, is there a charge?


[re: dills] [link to this post]
 
If you are looking to bundle your phone line in drop us a line, we do already offer phone lines and will shortly be offering some included calls packages if thats what you are looking for.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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