The checker is rubbish unless you give it the phone number which you have done on the seconsd example.
Do you have an ADSL service at present? If so what is the speed?
Is the pictured PCP really yours? If so how far away are you - you could be prevented from getting FTTC because you are too far away, the CAB isnt enabled or the database could be wrong.
Since the database is saying you cannot get ADSL then if you have it might be referring to the wrong line. You havent moved recently or got a new line recently have you?
Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload ON THE LINE THAT SKY COULD ONLY PROVIDE 15,255 DOWN AND 800 UP ON!!!,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity soon!