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Standard User herbgold
(member) Sat 16-Jun-12 15:21:08
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Suspicious?


[link to this post]
 
I had FTTC installed on Wednesday 6th June - as the cabinet is just down the road, I was expecting and got good speeds - 71.3M down, 9M up.

Exactly a week later phone and broadband went dead; broadband came back almost immediately but phone is still dead and - to quote BT - We've had a look at your problem and think we can fix it by the end of 19/06/2012. MyBT says It looks like the problem is in or near to your home.

Is it my nasty suspicious mind, or did the Openreach chap cock things up in some way?
Standard User RobertoS
(sensei) Sat 16-Jun-12 15:23:35
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Re: Suspicious?


[re: herbgold] [link to this post]
 
No he didn't.

But the one that installed someone else's a week later did. Or even just fixed someone else's line problem.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User herbgold
(member) Sat 16-Jun-12 16:15:08
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Re: Suspicious?


[re: RobertoS] [link to this post]
 
Yes, that makes total sense. But why does it take them a week to fix it?


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Standard User RobertoS
(sensei) Sat 16-Jun-12 16:55:33
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Re: Suspicious?


[re: herbgold] [link to this post]
 
Because you aren't an MP.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User herbgold
(member) Sat 16-Jun-12 17:08:01
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Re: Suspicious?


[re: RobertoS] [link to this post]
 
LOL (that's not Lots Of Love)
Standard User burakkucat
(experienced) Sat 16-Jun-12 17:15:41
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Re: Suspicious?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Because you aren't an MP.
Nor Ian Livingston, nor Liv Garfield.

100% Linux and, previously, Unix.
Standard User Zarjaz
(knowledge is power) Sat 16-Jun-12 17:43:51
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Re: Suspicious?


[re: herbgold] [link to this post]
 
But why does it take them a week to fix it?

MBORC (matters beyond our reasonable control) has been declared in a fair few areas, basically, Openreach are a tad busy at the mo.

Standard User RobertoS
(sensei) Sat 16-Jun-12 17:45:24
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Re: Suspicious?


[re: Zarjaz] [link to this post]
 
Commonly called "The wrong sort of rain".

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User btbert
(member) Sat 16-Jun-12 17:57:10
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Re: Suspicious?


[re: RobertoS] [link to this post]
 
When working outside there is no right type of rain !

And yep have had a MBORC text this week .

these comments are my own and in no way represent any company that i may or may not be linked too.
Standard User RobertoS
(sensei) Sat 16-Jun-12 19:44:56
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Re: Suspicious?


[re: btbert] [link to this post]
 
tongue
I was meaning the floods, of course smile.

I've commented here many times on what a lousy job it is in bad weather. How any decent connections are made at such times is baffling.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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