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Standard User Moradin
(member) Sat 27-Oct-12 20:48:41
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New install.. equipment question.


[link to this post]
 
My infinity is due for install on tuesday... BT have sent me

a home hub 3
BT vision box. (the old one.. grrr).
viewing card

Isn't there a VDSL modem as well? does the engineer bring it ?

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December PCP to postcode checker
https://www.google.com/fusiontables/DataSource?snapi...
My Broadband Speed Test
Standard User brightd
(experienced) Sat 27-Oct-12 21:09:45
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Re: New install.. equipment question.


[re: Moradin] [link to this post]
 
http://www.productsandservices.bt.com/consumerProduc...

David

plusnet Broadband Extra customer
DrayTek Vigor 2830n
Standard User Ribble
(committed) Sat 27-Oct-12 22:10:59
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Re: New install.. equipment question.


[re: Moradin] [link to this post]
 
Yes , the Openreach tech brings it


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Standard User ukhardy07
(experienced) Sat 27-Oct-12 22:25:20
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Re: New install.. equipment question.


[re: Moradin] [link to this post]
 
Yep and if it breaks openreach have to visit you to give you a new one smile

It's because they want the fibre fully setting up by the engineer so it all ends up done correctly and perfectly. They don't want the end user messing things up or installing it their own special way
Standard User MHC
(legend) Sat 27-Oct-12 22:31:15
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Re: New install.. equipment question.


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Yep and if it breaks openreach have to visit you to give you a new one smile

It's because they want the fibre fully setting up by the engineer so it all ends up done correctly and perfectly. They don't want the end user messing things up or installing it their own special way


What fibre does the tech need to set up, or even touch, during an FTTC or Infinity install.


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M H C


taurus excreta cerebrum vincit
Standard User ukhardy07
(experienced) Sat 27-Oct-12 22:40:14
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Re: New install.. equipment question.


[re: MHC] [link to this post]
 
I should have said to be perfectly correct 'they want the fibre to the cabinet connection setting up by the engineer so it's all done correctly.'

By this I mean they don't want end users setting up the modem. They want the engineer to come out, install the modem for the fibre to the cabinet connection. This ensures it's installed in the master and that internal wiring does not interfere with the connection as the engineer also installs a new faceplate. So ultimately the modem should not come with the homehub.

If they supplied the openreach modem as part of the package users would potentially set things up incorrectly. Hence the engineer brings it and does it all correctly.
Standard User RobertoS
(sensei) Sat 27-Oct-12 23:10:03
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Re: New install.. equipment question.


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
If they supplied the openreach modem as part of the package users would potentially set things up incorrectly. Hence the engineer brings it and does it all correctly.
Or not, as the case may be tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User sjr
(knowledge is power) Sun 28-Oct-12 10:27:22
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Re: New install.. equipment question.


[re: RobertoS] [link to this post]
 
The engineer will also move the master socket to where the modem is going to be.
Standard User RobertoS
(sensei) Sun 28-Oct-12 11:41:12
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Re: New install.. equipment question.


[re: sjr] [link to this post]
 
Only if the ISP has ordered the "Home Wiring Solution". We've seen a few cases where they haven't.

Also we had a case reported three days ago where it appears an existing 10m ADSL cable was used to connect the modem to the socket. Plus several botched installations in the past.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User jchamier
(knowledge is power) Sun 28-Oct-12 11:59:47
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Re: New install.. equipment question.


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Only if the ISP has ordered the "Home Wiring Solution". We've seen a few cases where they haven't.

Also we had a case reported three days ago where it appears an existing 10m ADSL cable was used to connect the modem to the socket. Plus several botched installations in the past.


The fun will really start when Openreach launch "wires-only" VDSL .... $diety-forbid...

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(16M)/BT FTTC(50M)
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