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Standard User Shevek
(learned) Mon 14-Jan-13 13:20:39
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Download speed dropped by over 50% since install


[link to this post]
 
I had Infinity Option 2 installed back in December and was initially getting a steady 69 Mbps download.

I'm now getting 28-30.

I can understand a small change as my line settles but over 50% is crazy, isn't it?

Because I want to customise the DHCP to use OpenDNS, I did swap out my HH3 for a TP-Link TL-MR3420 300MBPS Wireless N 3G Router (which I had been using with a USB dongle while waiting for the much delayed install).

I am wondering if this has caused the drop in speed but I have tried plugging the HH3 back in and I still get ~30Mbps

Any tips or pointers to getting back to a better speed?

TIA

Shevek

BT Infinity Option 2
TP-Link TL-MR3420 300MBPS Wireless N 3G Router
Standard User RobertoS
(sensei) Mon 14-Jan-13 13:25:48
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Re: Download speed dropped by over 50% since install


[re: Shevek] [link to this post]
 
Which modem have you got, and how long since you power-cycled it?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Shevek
(learned) Mon 14-Jan-13 13:28:40
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Re: Download speed dropped by over 50% since install


[re: RobertoS] [link to this post]
 
It's a grey one, supplied by the OpenReach engineer.

I'm at work right now so can't provide exact model specifics.

I don't think it's been cycled since the install.

BT Infinity Option 2
TP-Link TL-MR3420 300MBPS Wireless N 3G Router


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Standard User RobertoS
(sensei) Mon 14-Jan-13 13:41:40
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Re: Download speed dropped by over 50% since install


[re: Shevek] [link to this post]
 
Power cycle it tonight then. Give it a couple of minutes turned off. If that fixes things, fine. If not, if it's an HG612 it is easy to flash an unlocked version of the firmware and get the line stats. From those we can tell a lot.

Also please run the BT Performance Checker and post the contents of the two results text boxes. (All the contents, not just the speeds.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Shevek
(learned) Mon 14-Jan-13 13:51:17
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Re: Download speed dropped by over 50% since install


[re: RobertoS] [link to this post]
 
Thanks Roberto, I'll work through the list tonight and get back to you

BT Infinity Option 2
TP-Link TL-MR3420 300MBPS Wireless N 3G Router
Standard User Chrysalis
(eat-sleep-adslguide) Mon 14-Jan-13 17:10:08
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Re: Download speed dropped by over 50% since install


[re: Shevek] [link to this post]
 
run that bt speedtest (and get the profile) before you cycle it not after if you can.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20
Standard User MHC
(sensei) Mon 14-Jan-13 18:10:06
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Re: Download speed dropped by over 50% since install


[re: Chrysalis] [link to this post]
 
He can do that before and after! There is no longer the 1 hour restriction, just ten minutes on the diagnostic part. I have just done two tests back-to-back - for te initial results.

Also, the second part of the test with diagnostics is now needed to get the profile.


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M H C


taurus excreta cerebrum vincit

Edited by MHC (Mon 14-Jan-13 18:12:13)

Standard User Shevek
(learned) Mon 14-Jan-13 18:50:07
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Re: Download speed dropped by over 50% since install


[re: RobertoS] [link to this post]
 
OK, I did the test before and after a reboot. I switched off modem, router and my gigabit switch, then switched them on, in that order, waiting for the connection lights before switching on the next one.

This is the result before:

1. Best Effort Test: -provides background information.

Download Speed
30.91 Mbps

0 Mbps 0 Mbps
Max Achievable Speed

Download speedachieved during the test was - 30.91 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 31.36 Mbps

2. Upstream Test: -provides background information.

Upload Speed
9.37 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 9.37Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.


And this is after:

1. Best Effort Test: -provides background information.

Download Speed
31.01 Mbps

0 Mbps 0 Mbps
Max Achievable Speed

Download speedachieved during the test was - 31.01 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-0 Mbps.
IP Profile for your line is - 31.36 Mbps

2. Upstream Test: -provides background information.

Upload Speed
9.47 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 9.47Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.


And yes, the modem is a HG612 - can you provide details of the unlocked firmware please!

BT Infinity Option 2
TP-Link TL-MR3420 300MBPS Wireless N 3G Router
Standard User MHC
(sensei) Mon 14-Jan-13 18:55:38
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Re: Download speed dropped by over 50% since install


[re: Shevek] [link to this post]
 
In reply to a post by Shevek:
And yes, the modem is a HG612 - can you provide details of the unlocked firmware please!


Start Here:

http://huaweihg612hacking.wordpress.com/about/

There is a link on the right to the Unlocked and Locked firmware versions


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Shevek
(learned) Mon 14-Jan-13 19:05:20
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Re: Download speed dropped by over 50% since install


[re: MHC] [link to this post]
 
Thanks!

It will have to wait for a while tho, wifey is reading the news on her iphone at the moment. Not a good time to be interrupting the internet for too long smile

BT Infinity Option 2
TP-Link TL-MR3420 300MBPS Wireless N 3G Router
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