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Standard User yamaha22
(newbie) Thu 21-Feb-13 15:12:15
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BT and EDF dispute causing me to have no internet


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Hi, after having an intermittent fiber broadband service for a couple of weeks, I have discovered that BT are having a depute with EDF over who is responsible for supplying power to my local fiber cabinet.

Is there anything I can do about this?

I'm very annoyed with not having any internet for most of the time, especially as I have stuff I need to do.

My ISP is SKY.

Thanks.
Standard User Ribble
(committed) Thu 21-Feb-13 17:00:55
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Re: BT and EDF dispute causing me to have no internet


[re: yamaha22] [link to this post]
 
Has the fibre cabinet been damaged?
Standard User yamaha22
(newbie) Thu 21-Feb-13 19:14:36
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Re: BT and EDF dispute causing me to have no internet


[re: Ribble] [link to this post]
 
Yes But BT fixed it, now there running it off batteries or something.

When they ran out it took them 3 or 4 days to come out and replace them.


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Standard User Ribble
(committed) Thu 21-Feb-13 19:58:17
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Re: BT and EDF dispute causing me to have no internet


[re: yamaha22] [link to this post]
 
That makes sense. When a cabinet is damaged the power company (DNO) often are required to disconnect the supply. Once the cabinet has been replaced BT have to request a reconnection. Some DNOs are quicker at reconnecting than others . Openreach should be regularly changing the batteries to keep service going. Where is the cabinet, not Hastings by chance.
Standard User StarmanUK
(newbie) Mon 04-Mar-13 10:45:23
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Re: BT and EDF dispute causing me to have no internet


[re: yamaha22] [link to this post]
 
I doubt it'll be EDF as they are an energy supplier not a DNO. But it could be UK Power Networks as EDF sold their DNO to them couple of years ago.

----
BTBroadband Infinity 25/03/2011 - (EASTF)
38.05Mb/s / 7.80Mb/s using OR Modem & Billion 7800N

Ex-O2 ADSL2+ Sync: 7624/1200
4km line | 47dB att | ~5.5dB SNR | 7800N

Edited by StarmanUK (Mon 04-Mar-13 10:49:00)

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