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Standard User sodicka320
(newbie) Thu 14-Mar-13 13:45:43
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BT or TalkTalk for fibre install and service??


[link to this post]
 
Hi

Am awaiting FTTC with a bit of luck end of April .

While waiting am trying to narrow down the various packages and suppliers.

I am with Talk Talk at the moment who have been fine even though I am around 0.8mb speed wise frown

Has anyone any opinions/experience on the two suppliers for the fibre install good or bad and if BT might be worth the extra money??

Would BT likely be quicker install date maybe??

( don't have a master socket /iplate if that makes any difference to fitting)

Cheers

Kev

Edited by sodicka320 (Thu 14-Mar-13 14:36:39)

Standard User kasg
(fountain of knowledge) Thu 14-Mar-13 14:53:12
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Re: BT or TalkTalk for fibre install and service??


[re: sodicka320] [link to this post]
 
Any particular reason why you are restricting yourself to BT and Talk Talk?

Kevin

plusnet Unlimited Fibre
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User sodicka320
(newbie) Thu 14-Mar-13 15:00:00
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Re: BT or TalkTalk for fibre install and service??


[re: kasg] [link to this post]
 
Thanks for reply

PlusNet were 3rd on list but kinda tempted with You view box packages also.

PlusNet are kinda BT anyway now aren't they but possibly not so direct a service??

Cheers smile


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Administrator MrSaffron
(staff) Thu 14-Mar-13 15:04:05
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Re: BT or TalkTalk for fibre install and service??


[re: sodicka320] [link to this post]
 
Plusnet is as much a direct service as BT

Plusnet - BT Wholesale - Openreach who run the FTTC kit
Infinity - BT Wholesale - Openreach who run the FTTC kit
TalkTalk - TalkTalk Network - Openreach who run the FTTC kit

It is openreach who normally control the appointment window as it is their engineer who attends to activate the FTTC service.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User kasg
(fountain of knowledge) Thu 14-Mar-13 15:44:03
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Re: BT or TalkTalk for fibre install and service??


[re: sodicka320] [link to this post]
 
In reply to a post by sodicka320:
PlusNet were 3rd on list but kinda tempted with You view box packages also.

Yes, I guess Youview could swing it. Andrew's answered the other bit, no real difference dealing with Plusnet or BT (Infinity) except that with Plusnet you're guaranteed to speak to someone in the UK smile

Kevin

plusnet Unlimited Fibre
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User sodicka320
(newbie) Thu 14-Mar-13 15:52:23
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Re: BT or TalkTalk for fibre install and service??


[re: kasg] [link to this post]
 
OK didn't realise PlusNet had UK only call centres , that's a big plus for them then. smile

Cheers smile
Standard User Ribble
(committed) Thu 14-Mar-13 16:01:02
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Re: BT or TalkTalk for fibre install and service??


[re: sodicka320] [link to this post]
 
There may or may not be a delay after the exchange starts taking orders while TT arrange their connection to the Openreach FTTC equipment. That may be irrelevant if your cab dosnt go live when the exchange starts taking orders
Standard User simon194
(committed) Thu 14-Mar-13 16:58:38
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Re: BT or TalkTalk for fibre install and service??


[re: Ribble] [link to this post]
 
Talk Talk seem to be a bit slow at offering fibre. Round my way TT started offering fibre 7 months after BT and Sky.
Standard User sodicka320
(newbie) Fri 15-Mar-13 10:36:19
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Re: BT or TalkTalk for fibre install and service??


[re: simon194] [link to this post]
 
Looks like it could be down to BT and PlusNet ... Also Tv or not will decide between them ..

Thanks for info.
Standard User Justo
(member) Thu 21-Mar-13 15:01:39
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Re: BT or TalkTalk for fibre install and service??


[re: sodicka320] [link to this post]
 
I'm with TalkTalk and would recommend them, the YouView box and their Fibre is great!

My Broadband Speed Test
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