FTTC is delivered over the existing copper from the cabinet. Nothing at all to stop them having it if available at their address.
FTTP at flats is another matter - not currently possible so far as I know. What does this checker
say about their phone number, assuming it isn't LLU phone. Try the address option, (not the postcode one), if it is LLU phone.
What is your friend on at the moment? Some moves are easy, some can be messy.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.