My route was O2 LLU for years >> IDNet FTTC in Feb 2011 >> toss-up between BT and Plusnet FTTC in Feb 2012 which was decided in favour of Plusnet on the huge difference in the quality of the sales people on the phone >> an upgrade in January 2013 restarting my 18 month minimum term.
Another happy bunny
I have always kept my phone line with BT.
If your phone line is also with O2 then care is needed when migrating. Plusnet normally take the broadband first then the phone line about three weeks later. In that three weeks O2 may place a cease order on the line because your broadband has been migrated away. Things then get very messy and nerve-wracking.
Ideally you get Plusnet to place a SIM Provide order on Openreach right at the start. That should avoid any issues but is in itself a bit unreliable at the Openreach end.
It inevitably means the broadband migration is delayed until the phone line move, as instead of a MAC type system the phone line has to take a minimum of something like three weeks to allow the losing CP to contact you and check you want the move to happen. To avoid slamming.
My broadband basic info/help site - www.robertos.me.uk
| Domains,website and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.