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Standard User jparnell82
(learned) Thu 18-Apr-13 11:32:06
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What does this mean on the BT order tracker?


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Hello,

I'm due to have infinity installed tomorrow between 8am -1pm. I've received various reminders that its ok, but when i track the order online, today it is displaying the following message under the activation date section. I've phoned BT and spoken to a woman in India and she said its all ok but i'm still nervous:

Your Broadband order is in hand with a member of our team, if there are any issues we will contact you. Please continue to check online for further updates

I have to take the day off tomorrow to be in for the install so want to make sure its going to go ahead and not waste a day at home for no one to turn up.

Can anyone offer any reassurance?
..
Standard User andysm
(regular) Thu 18-Apr-13 11:53:46
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Re: What does this mean on the BT order tracker?


[re: jparnell82] [link to this post]
 
In reply to a post by jparnell82:
Can anyone offer any reassurance?
..

There, there, there, it will be allright (strokes hair) everything will be fine (hug).
Standard User jparnell82
(learned) Thu 18-Apr-13 11:54:40
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Re: What does this mean on the BT order tracker?


[re: andysm] [link to this post]
 
In reply to a post by andysm:
In reply to a post by jparnell82:
Can anyone offer any reassurance?
..

There, there, there, it will be allright (strokes hair) everything will be fine (hug).


Thanks Andy, feeling much better now smile


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