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Standard User DrTeeth
(knowledge is power) Fri 24-May-13 22:26:03
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FTTC migration


[link to this post]
 
Is an engineer's visit required for an FTTC migration?

I got what looks like a standard reply from my 'new' ISP and it says a visit has been booked - it even gives the date and time!

TIA,

DrT

Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
Standard User RobertoS
(sensei) Fri 24-May-13 23:08:09
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Re: FTTC migration


[re: DrTeeth] [link to this post]
 
Do you mean ADSLx >> FTTC, if so - Yes. If you mean FTTC >> FTTC then - No.

Except possibly when moving to Infinity as on ADSLx >> Infinity it is a "managed install" where the engineer is supposed to install and test that the Home Hub works as expected, so maybe the same applies on an FTTC >> Infinity migration.

So far as I know, no other ISP does a managed install. The router connection is the user's responsibility.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Zarjaz
(knowledge is power) Fri 24-May-13 23:11:03
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Re: FTTC migration


[re: RobertoS] [link to this post]
 
So far as I know, no other ISP does a managed install.

Talk Talk, for one. wink


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Standard User RobertoS
(sensei) Fri 24-May-13 23:16:53
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Re: FTTC migration


[re: Zarjaz] [link to this post]
 
k smile.

So on an FTTC >> FTTC migration with them, does the engineer go to install the new router? Alternatively, do they have to go to install the HH on FTTC >> Infinity?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User DrTeeth
(knowledge is power) Fri 24-May-13 23:58:22
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Re: FTTC migration


[re: RobertoS] [link to this post]
 
Hi RobertoS,

Sorry for not being more clear. It will be FTTC > FTTC; ADSL24 >> Xilo.

AIUI, no need at all for a visit, but will have to say what Xilo confirm.

Regards

DrT

Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
Standard User sg00
(newbie) Mon 03-Jun-13 09:23:40
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Re: FTTC migration


[re: DrTeeth] [link to this post]
 
Hi DrTeeth, did you have to pay a connection charge? I'm thinking of migrating from a reseller to BT (FTTC > FTTC) but unsure about throwing £30 down the drain. I dont see the point of installation charge when its already been installed.

regards
Standard User DrTeeth
(knowledge is power) Mon 03-Jun-13 18:21:20
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Re: FTTC migration


[re: sg00] [link to this post]
 
Yes I did. I just wanted to get away from my former provider. My current ISP is checper for the same package so I'll be in profit well before my first year is up.

DrT

Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
Standard User sg00
(newbie) Tue 04-Jun-13 10:33:14
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Re: FTTC migration


[re: DrTeeth] [link to this post]
 
Ok thanks

regards
Standard User Chris
(member) Wed 21-Aug-13 20:03:55
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Re: FTTC migration


[re: DrTeeth] [link to this post]
 
I am currently with PlusNet on Fibre and was considering moving to BT for the free sport but am put off by the £30 activation charge. Can anyone explain why, when I am already on fibre I have to pay an activation charge ?
Standard User kasg
(fountain of knowledge) Wed 21-Aug-13 20:24:38
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Re: FTTC migration


[re: Chris] [link to this post]
 
In reply to a post by Chris:
I am currently with PlusNet on Fibre and was considering moving to BT for the free sport but am put off by the £30 activation charge.

Interestingly, looking at the BT website, the activation charge only applies to Infinity 1 (38Mb) not Infinity 2 (76Mb).

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
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