So I got lucky whilst out in the garden earlier. Parked up was an OpenReach van, who had just been in next door sorting out a problem.
Spoke to him and he offered to do me a DLM reset
. He said that if it didn't bring the speeds back up to what they were pre-thursday, then I should call up to report the fault.
Looking at the BQM, at 2:30PM (just after speaking with him) my modem lost sync, and now the routers got a new IP address. So in effect as-well as whatever it was he did in the OpenReach system to reset the DLM, the modem has done a resync (and I can maintain my record of never having unplugged it!)
Doing a speedtest now an hour and a half later I'm getting 39.3Mb/s. And on the Wholesale test the IP Profile is for 40.7Mb/s.
So the good news is that the IP Profile is now +4MB/s on what it was this morning
(thanks to the DLM reset and resync), but at 40.7Mb/s that's still 13meg less than what it was pre-thursday (53.89Mb/s)
Suggestions on what I do next?
Edited by Westyfield2 (Sat 05-Oct-13 16:37:05)