A number of people have now managed to prove the data provided by the BT checker both to consumers and service providers is providing inaccurate information for FTTP trial areas is Milton Keynes.
The FTTP deployment in MK covers some 10,000 homes but take-up has been modest. This is simply because consumers are UNABLE to order the service due to inaccurate information provided by the checker.
The problem is further exasperated by the fact that many service providers (including BT retail) won't progress orders unless the checker confirms the service is available AFAIK.
Two service providers (who are known to be quite helpful) managed to escalate the problem (one wasn't totally convinced by the idea) and get properties added to the checker.
I don't know if this impacts FTTP in general or is specific to the trial area. We have had a hint from a source that the problem also impacts FTTC connected properties but we've seen no evidence of this so far.
Does anyone have thought on how to escalate this short of talking to Ofcom. We have a concern that the same inaccurate data has been used to define the BDUK funding requirements - however we have raised this concerned with our local project via our local rep.
The problem has already be brought to the attention of the appropriate Openreach director who denied there was a problem.
BT Internet 21CN ADSL 1.4Mbps/400Kbps
BT Infinity FTTP 166Mbps/20Mbps soon