Elstead cabinet #1 went live 2 October and I was kitted out 9 October; I got slightly more than predictive speed so fair enough. However the village has a very active Facebook page with the last week showing a chorus of comments about predictive speeds not being anywhere close to expectations from this cabinet and it was across a number of ISPs as well. Some have had OR out who reported that everything was just fine.
However one unnamed ISP said to the customer that there was a fault with cabinet 1 and that they had reported the matter to BT. The following day it was observed that FTTC services were no longer available to order from this cabinet with a service date of 4 December now being shown. Coincidently there are OR road works happening nearby but not thought to be related to the "issues" surrounding cabinet 1.
It is true that my own FTTC service is very unstable with widely varying speeds now being reported using the speed tester on TB. Out of this it seems to me that complaint to ISPs about low speeds are often dismissed out of hand and deemed to be acceptable, thus rejecting the complaint. Be as that may, can anyone throw any light on what the problems are relating to this cabinet?
for comments on the FTTC after fighting your way through the fog of uninteresting postings on other subjects.