However phone new number shows:
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstream Range(Mbps) Availability Date
WBC Fixed Rate 1 -- -- Available
Fixed Rate 1 -- -- Available
Which is really wierd !!!!!
And on BT Broadband order I get
"The details you've entered show that your local exchange is either not able to offer BT Total Broadband or is currently being upgraded. Please call us on 0800 731 0286 for further information. Our advisors are available from 8am to 9pm Monday to Friday, from 8am to 8pm Saturday and from 9am to 6pm on Sundays."
A few doors down.
Checked another house on the same road using their phone number they get full FTTC and that house is on the same telegraph poll as mine and if I put in through start of the BT order process that confirms it (both wholesale checker and order process agree).
I know the previous owners of my house were on SKY and probably not FTTC (possibly LLU ?). They took their number with them, but I've taken over the same line. Does the problem lie there ?
According to Plusnet I can't get fibre. BT have said there is something wrong with my info but won't explain what but are prepared to do a manual order for broadband, possibly fibre.
What's going on or how do I find out ?
How can I get Plusnet in a position to order Fibre ?
Or is BT my only hope ?
3-5Mb/s ADSL Max plusnet