Had fttc installed a week ago. When Open Reach engineer came to the house (having done the rewiring at the cabinet), he first plugged in his meter (straight into my existing ADSL filtered faceplate) and was showing 30Mb/s down and 6Mbps up. This seemed good, slightly higher than the estimate of 20 down and 5 up, but in line with some of the graphs I had seen for a connection of around 1km.
He then changed the back box and put the new faceplate on and retested with his meter, this time it was 28 down and only 3 up. He then installed the open reach modem and I connected up the Plusnet fibre router and tested - seemed my profile was still stuck at 3Mbps from ADSL, so had to call plusnet who then raised the download speed to my initial estimate of 20Mb/s. Unfortunately late that evening the profile seemed to drop to 3Mb/s, but a call to plusnet and they put it up to 30Mb down as they could see this is what I was synced at. Since then, It seems to have been stable around those down/up speeds.
My question is why am I getting a much lower upload speed than estimated, and why was it faster with the old ADSL filtered faceplate?
Obviously I'm happy that the download speed is better than the estimate, but I am disappointed with the upload speed.
As an aside, I wasn't happy with not being able to see the line stats fromm the open reach modem (the newer ECI type) and the plusnet router was poor to say the least, so I have purchased a new BT home hub 5 from ebay. This hasn't improved (or made worse) the upload speed, but at least I can now see some stats (pasted below).
Any thoughts/suggestions gratefully received.
(p.s. I did ask to leave my internal wiring connected - wondered if it was worth removing this and testing?).
1. Product name: BT Home Hub
2. Serial number: *******************
3. Firmware version: Software version 220.127.116.11.18.104.22.168.4 (Type A) Last updated Unknown
4. Board version: BT Hub 5A
5. VDSL uptime: 0 days, 06:38:50
6. Data rate: 2945 / 28369
7. Maximum data rate: 3017 / 32753
8. Noise margin: 6.3 / 6.2
9. Line attenuation: 0.0 / 28.2
10. Signal attenuation: 0.0 / 25.0
11. Data sent/received: 41.8 MB / 184.4 MB
Edited by timh (Thu 05-Dec-13 12:58:41)