Firstly A Happy New Years to everyone.....
Yesterday morning my father had a fibre install where the Openreach Engineer (Kelly Communications subcontractor) unusually installed the new fibre faceplate on an extension socket rather than the master socket.
The master socket (nte5 faceplate) is located in a bedroom with approx 4 other extensions in other parts of house wired to the consumer side front faceplate. The engineer was asked to install a data extension off the master socket into the next room which is used as a bedroom come office(this wasnt preordered but the engineer was asked) . The rooms are back to back and it would have meant running 10ft of cable and drilling through a single brick wall. If the drilling was a problem my father offered to do it for the engineer. The engineer said he might be able to achieve the same thing using the existing wiring.
So what he did was to install the faceplate on the 1st extension in the next room using the extension wiring that was already in place.
The package was BT Infinity 1 so its 40 down/10 up max. The predicted speed is about 44/10 from BT /Zen website checkers
Yesterday when I called there the Home Hub 5 was connecting at 17 down/1.8 up.
Presumably Im bettter off complaining on his behalf to BT and getting another engineer visit arranged to install the faceplate back on the master socket and running a proper data socket into the next room as 1st engineer was originally asked to do?
But just wondering if the internal extension wiring is approx 10 years old and in good condition would it actually make much of a difference in reality.
I was reading this post which appears to be similar