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Standard User bilbonvidia
(learned) Sun 02-Feb-14 20:44:39
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Engineer required ?


[link to this post]
 
I am due to get upgraded to vdsl for which an engineer appointment has been arranged in a couple of weeks in order to fit a standard vdsl faceplate.

However I have ordered a mk 2 openreach faceplate which I intend to fit myself.

Will my isp be likely still insist an engineer is required if I say I dont need a visit as I have already fitted my own filter.?

Edited by bilbonvidia (Sun 02-Feb-14 23:49:46)

Standard User BatBoy
(legend) Sun 02-Feb-14 20:46:04
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Re: Engineer required ?


[re: bilbonvidia] [link to this post]
 
Insist an engineer is required for what?


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Standard User RobertoS
(sensei) Sun 02-Feb-14 20:54:39
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Re: Engineer required ?


[re: bilbonvidia] [link to this post]
 
In reply to a post by bilbonvidia:
(The particular isp I am with will fit a standard non openreach one.)
?
Are you sure? In fact, are you sure your ISP will fit anything?

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Standard User Ignitionnet
(knowledge is power) Sun 02-Feb-14 22:29:29
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Re: Engineer required ?


[re: bilbonvidia] [link to this post]
 
In reply to a post by bilbonvidia:
I have ordered a mk 2 openreach faceplate which I intend to fit myself. Will my isp likely still insist an engineer is required?

(The particular isp I am with will fit a standard non openreach one.)


Regardless of anything else how exactly is your ISP supposed to know that you've fitted a faceplate yourself?

Your ISP won't care less whether you have fitted a mark 2 faceplate or the pope has blessed your NTE, they will follow their policies, whether they be self-install or an engineer visit to the property.

Edited by Ignitionnet (Sun 02-Feb-14 22:30:24)

Standard User KelvinBridge
(regular) Sun 02-Feb-14 23:03:02
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Re: Engineer required ?


[re: Ignitionnet] [link to this post]
 
In reply to a post by Ignitionnet:
In reply to a post by bilbonvidia:
I have ordered a mk 2 openreach faceplate which I intend to fit myself. Will my isp likely still insist an engineer is required?

(The particular isp I am with will fit a standard non openreach one.)


Regardless of anything else how exactly is your ISP supposed to know that you've fitted a faceplate yourself?

Your ISP won't care less whether you have fitted a mark 2 faceplate or the pope has blessed your NTE, they will follow their policies, whether they be self-install or an engineer visit to the property.


are you sure cos I've checked the Vatican Gift Shop and I can't find a Purple Papal Face Plate anywhere ?? (-
Standard User Ignitionnet
(knowledge is power) Sun 02-Feb-14 23:05:08
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Re: Engineer required ? *DELETED*


[re: KelvinBridge] [link to this post]
 
Post deleted by MrSaffron
Standard User bilbonvidia
(learned) Sun 02-Feb-14 23:46:12
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Re: Engineer required ?


[re: BatBoy] [link to this post]
 
[censored]!, I forgot to mention I had ordered vdsl for which an appointment has been made for an engineer to fit a vdsl face plate!

The question might make more sense now, I'll edit the 1st post.
Standard User Ignitionnet
(knowledge is power) Sun 02-Feb-14 23:57:56
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Re: Engineer required ?


[re: bilbonvidia] [link to this post]
 
If the ISP don't supply their own VDSL modems they'll order you an engineer install, end of.

If the ISP supply their own VDSL modems they still may order you an engineer install, end of.

They couldn't care less whether you have installed your own faceplate or have the flying spaghetti monster filtering your phone line, they have a process in place and they are extremely unlikely to manually override it and place a non-standard order for a single residential customer.
Standard User bilbonvidia
(regular) Mon 03-Feb-14 00:03:54
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Re: Engineer required ?


[re: Ignitionnet] [link to this post]
 
Thanks Dawkins wink
Alas you are right, I am just being impatient.
Standard User Ignitionnet
(knowledge is power) Mon 03-Feb-14 00:12:15
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Re: Engineer required ?


[re: bilbonvidia] [link to this post]
 
In reply to a post by bilbonvidia:
Thanks Dawkins wink
Alas you are right, I am just being impatient.


Sorry Sir, just doing that evidence based thing! smile
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