Anyone who thinks they receive e-mails from CEO's is on a different planet.
Although you are basically right, this is not always the case. We have had people on these forums receive emails definitely from Ian Livingston himself, when he was group CEO.
Emails to him were of course normally dealt with by the (very helpful) High Level Complaints team.
The thing is, emails to such levels really need to be "last resort only"
. Misusing them will cause the loss of public availability
Witness what happened to the publicly available "Tag removal" phone number a few years ago, and more recently the nga enquiries email address.
Abusing such facilities, as looks to me to be the case here, is not sensible.
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Edited by RobertoS (Wed 19-Feb-14 17:29:11)