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Standard User saddleworth
(newbie) Sun 23-Mar-14 18:48:47
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connected to the exchange - any options?


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Hi

my home is connected to an enabled exchange - Saddleworth. My home is within 15 yards of an old cabinet (not enabled I believe) and they have just wired in a new cabinet that is within 30 centimetres of my property wall - and about 5 meters from where my current telephone connection enters my home.

I've been in a rather circuitous email discussion with Openreach who have told me that it's "not policy" to switch someone to a cabinet even if that cabinet is very close to the property.

Im wondering if anyone has any experience of this situation and whether there is anything I can do it about it.
I'm envisaging that this might cost me - but Openreach wouldnt give me any direction as to how to approach getting myself connected- even if I'm willing to pay.

thanks in advance
Standard User Zarjaz
(knowledge is power) Sun 23-Mar-14 18:52:18
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Re: connected to the exchange - any options?


[re: saddleworth] [link to this post]
 
Yes, it can be done, but it's going to cost you plenty.
but Openreach wouldnt give me any direction as to how to approach getting myself connected-

That's because Openreach only work for their customers, who are the various Service Providers, so the it's your chosen CP that you need to hassle.

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