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Standard User wolf359
(committed) Sat 05-Apr-14 15:15:15
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Merthyr tydfil exchange accepting orders


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Hi, any idea what the normal timescale is for cabinets to go live after the exchange starts accepting orders?
I'm on the merthyr tydfil exchange (cabinet 57) it's had the new fibre cabinet installed but I can't find any info on when it will go live. The exchange has changed from FE to AO in the last few weeks. My ISP (sky) have no info and BT simply say very soon and that I'll get it quicker if I move to them.

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation
Administrator MrSaffron
(staff) Sat 05-Apr-14 16:18:15
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Re: Merthyr tydfil exchange accepting orders


[re: wolf359] [link to this post]
 
Not at the right computer to check, but when an exchange starts to accept FTTC orders it means one or more cabinets is able to take orders, not all 57+ cabinets.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wolf359
(committed) Sat 05-Apr-14 16:57:50
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Re: Merthyr tydfil exchange accepting orders


[re: MrSaffron] [link to this post]
 
Thanks, I realise that not all the cabs will have been done, but my cab was installed and wired up a little while ago, the main fibre line has been connected (saw bt men working on cab and asked them)
Sky have literally no clue as to when my cab will start accepting orders whereas BT say they don't have a definite date but say they'll be able to provision me at least a month before sky even know it's enabled and that I'd be better off going with them. I'd rather stay with sky but I fear that all the ports will be allocated before I could connect with sky. If I could find an ETA then at least I could get sky to provision as soon as it's ready

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation


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Administrator MrSaffron
(staff) Sat 05-Apr-14 17:03:38
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Re: Merthyr tydfil exchange accepting orders


[re: wolf359] [link to this post]
 
I'd be wary of what the BT Retail sales people say, they find out at the same time as Sky do. Now BT Wholesale might be quicker off the mark in starting to process orders, but on an exchange with other cabinets already live this is almost irrelevant.

If no RFS yet, then just a case of keeping an eye on it weekly, cabinet is only likely to fill up quickly if there is someone doing a major campaign on faster broadband in the area.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wolf359
(committed) Mon 05-May-14 06:41:08
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Re: Merthyr tydfil exchange accepting orders


[re: MrSaffron] [link to this post]
 
Just a quick update
A month later and absolutely no change, exchange still showing as AO but have checked with friends/family/social networks etc and can't find anybody with a cab that's actually live. Why on earth don't BT simply provide info on what cabs are live and ETAs for the rest
Spoke to an open reach engineer working on cab56 the other day and he told me that he'd personally done some work on my cab "ages ago" and it was finished and ready to go then. So why would it not be accepting orders yet. So frustrating

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation
Standard User Ribble
(experienced) Mon 05-May-14 08:43:38
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Re: Merthyr tydfil exchange accepting orders


[re: wolf359] [link to this post]
 
56 appears to have most work outstanding, copper, fibre and power
37, 46 and 50 appear to be up and running
Standard User wolf359
(committed) Mon 05-May-14 09:42:48
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Re: Merthyr tydfil exchange accepting orders


[re: Ribble] [link to this post]
 
thanks for that, any idea what work is showing as outstanding on 57? as I said the engineer working on 56 told me that 57 was finished ages ago

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation
Standard User Ribble
(experienced) Mon 05-May-14 10:03:36
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Re: Merthyr tydfil exchange accepting orders


[re: wolf359] [link to this post]
 
I susspect awaiting power installation and certification before its comissioned
Standard User wolf359
(committed) Mon 05-May-14 10:12:45
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Re: Merthyr tydfil exchange accepting orders


[re: Ribble] [link to this post]
 
strange as the area around the cabs were resurfaced 6 weeks ago after cabling work was done and that ties in with the engineer saying it was finished

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation
Standard User wolf359
(committed) Tue 06-May-14 13:30:20
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Re: Merthyr tydfil exchange accepting orders


[re: Ribble] [link to this post]
 
According to superfast cymru it needs t&v and certification, whatever t&v is

It seems they enabled 3 cabs, just enough to change to AO, then went elsewhere, looks good on their figures to have another exchange enabled

Sky broadband MAX

The force may be with them, but it won't prevent their assimilation
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