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Standard User wax
(newbie) Fri 11-Apr-14 15:31:22
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FTTC Activation Date Information


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I have received flyer's for fibre through the door and seen signs around the local area however when i do a check on my address it says it is unavailable for my house. I have checked other streets near me and they are able to get it.

The street is a fairly new build and i am wondering if BT are not going to activate it or it has somehow been missed/delayed.

Anyway does anyone know what is the best process to find out dates for the cabinet to be upgraded?

Speaking to BT directly or Sky (my current provider) i just get told it is not available and they do not know when it will be activated. I suppose i could always just ask a Openreach engineer if i see them in the area again.

Cheers!
Wax
Administrator MrSaffron
(staff) Fri 11-Apr-14 15:36:47
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Re: FTTC Activation Date Information


[re: wax] [link to this post]
 
What exchange and what cabinet? Is it the same cabinet as those who can order?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wax
(newbie) Fri 11-Apr-14 15:39:45
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Re: FTTC Activation Date Information


[re: MrSaffron] [link to this post]
 
It is the Helsby exchange. How do i find out the cabinet i am connected too?

I think we are on a different cabinet to the people who are able to order as this estate is slightly out of the way of the other streets, if that makes sense.


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Standard User RobertoS
(sensei) Fri 11-Apr-14 15:46:38
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Re: FTTC Activation Date Information


[re: wax] [link to this post]
 
Try putting your full address into this checker. (Do not use the Postcode Only option!)

Above the table of estimates should be your cabinet number.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User wax
(newbie) Fri 11-Apr-14 15:49:36
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Re: FTTC Activation Date Information


[re: RobertoS] [link to this post]
 
Found it:

Exchange HELSBY is served by Cabinet 11

Cheers!
Administrator MrSaffron
(staff) Fri 11-Apr-14 15:56:01
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Re: FTTC Activation Date Information


[re: wax] [link to this post]
 
No ready for service date yet, but looks to be on the lists for the Cheshire BDUK project - of course those are subject to change.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wax
(newbie) Fri 11-Apr-14 16:03:32
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Re: FTTC Activation Date Information


[re: MrSaffron] [link to this post]
 
Thanks I googled BDUK Cheshire and have found some more information about the project. I suppose that means i will just have to carry on waiting?

Thanks for your help.
Administrator MrSaffron
(staff) Fri 11-Apr-14 16:08:38
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Re: FTTC Activation Date Information


[re: wax] [link to this post]
 
Yeah over to the Connecting Cheshire project to communicate its plans.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wax
(newbie) Fri 11-Apr-14 16:10:14
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Re: FTTC Activation Date Information


[re: MrSaffron] [link to this post]
 
Okay will stop pestering providers then, for now. Thanks for quick responses.
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