My BT Infinity contract ends in the next month and I'm considering changing. I have had speed reductions going from Infinity 1 to 2 with BT. I have since swapped my HH5 which was constantly disconnecting with a Netgear router and unlocked Openreach modem. BT support said they are unable to help me cos they can't access the HH5 to see its stats and if I want to continue to get help would have to pay for it!
Am considering Zen as I used them in the past for ADSL and they seemed to have good tech support.
Anyone else recommend Zen or equivalent ISP to switch to?