I got a call from BT yesterday, offering to move me to Infinity 2. I don't think I really need it at the moment (the 12mbps I get is absolutely fine) but I'm as much a sucker for a big number as the next man (and we may as well be 4k ready).
Anyway, to the question. They say they're going to send me a new router, the Home Hub 5 (I already have Home Hub 4) and that this will require an engineer to visit us. I thought Home Hub 5 effectively did away with the need for an engineer to install additional equipment? As always, advice appreciated.
Thanks in advance,