Had FTTC installed and first day hit 37Mbps (estimate 32). Never seen it since and now ranges between 14 and 16. OR have been out several times but have never improved things but the really strange thing is that two of my neighbours have FTTC off the same DP (we are all about the same distance from the DP) and both get 30 -35 !!!
OR ran some ‘line length’ tests and have concluded that ‘my’ line is around 300m longer than my two neighbours but with no explanation as to how this could be when we are off the same DP !! They indicated that as I was getting around 16 then that was ok.
Are there any technical suggestions as to why this is the case and how I might persuade OR (via my ISP, Plusnet) that there is a problem ?
One possibility I thought about was that when we moved house (before FTTC) we took our number with us – we only moved about 900m – I think we were off a different cab but same exchange.