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Standard User xreyuk123
(newbie) Fri 16-May-14 00:39:03
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BT Quote one speed, Plusnet another, TalkTalk another.


[link to this post]
 
Hi Guys ,

Looking for a new broadband supplier as FTTC has just become available in the area I'm moving to in 10 days time.

I've gone onto Plusnet, BT and TalkTalk websites and am being quoted different speeds (quite different) for the same product (up to 76Mb/s FTTC)

Plusnet are quoting 30Mb down and didn't quote an upload figure.
TalkTalk are quoting 32Mb down, 5Mb upload
BT are quoting 34-47Mb down, 7-11Mb upload
EE are quoting 34.6Mb down, 5Mb upload.

Surely this is all based off the same product, so one provider won't be quicker than the other? Who are most likely to be accurate?

Thanks!

Edited by xreyuk123 (Fri 16-May-14 00:45:51)

Standard User RobertoS
(sensei) Fri 16-May-14 00:46:51
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: xreyuk123] [link to this post]
 
Are you supplying an existing phone number to their checkers, or an address, or a postcode?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User xreyuk123
(newbie) Fri 16-May-14 00:48:16
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: RobertoS] [link to this post]
 
Address and postcode.

It's a new house I'm moving to, and I don't know the phone number.


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Standard User RobertoS
(sensei) Fri 16-May-14 00:52:21
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: xreyuk123] [link to this post]
 
What does this checker have to say? (Best if you copy and paste the cabinet number line, after removing the address) and the contents of the table. The stuff before and after doesn't matter smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User xreyuk123
(newbie) Fri 16-May-14 00:56:05
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: RobertoS] [link to this post]
 
Thanks, that's better.

I took a nice picture: http://cl.ly/VZ3f

smile

What does it mean by 'Clean' and 'Impacted'?

Edited by xreyuk123 (Fri 16-May-14 00:56:36)

Standard User RobertoS
(sensei) Fri 16-May-14 01:24:11
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: xreyuk123] [link to this post]
 
That was with the full address?

Nobody I know of is quite sure what the difference between clean and impacted is. What does seem to be the case is that if you get more than the low value of impacted after having much higher speeds for a decent period you can get difficulty getting past the "it's within the limits" idiocy.

It could be to do with connections that don't suffer from crosstalk, and ones that do. Or it could be to do with engineer installs rather than self-install. I don't know.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(fountain of knowledge) Fri 16-May-14 09:09:34
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: xreyuk123] [link to this post]
 
Well, you can see where BT and EE are getting their numbers but I'm not sure about the others, maybe they are just being conservative.

Kevin

plusnet Unlimited Fibre - sync approx 70000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User xreyuk123
(newbie) Fri 16-May-14 10:41:37
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
That was with the full address?


That was the full address yes.

Thanks guys smile
Standard User simon194
(experienced) Fri 16-May-14 14:52:23
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
What does seem to be the case is that if you get more than the low value of impacted after having much higher speeds for a decent period you can get difficulty getting past the "it's within the limits" idiocy.

Don't I just know it. 3 weeks ago my sync speed dropped from 72Mbps to 49Mbps after the modem re-synced during the day. After contacting Sky and running through all the useless troubleshooting they put in a ticket and Openreach came back and said it was within limits. I guess because the low impacted line speed is 47.3Mbps.

On Monday the modem re-synced and this time just under 45Mbps. On to Sky, go through the troubleshooting yet again, ticket raised, engineer coming tomorrow afternoon.
ISP Representative bpullen
(isp) Mon 19-May-14 11:35:01
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Re: BT Quote one speed, Plusnet another, TalkTalk another.


[re: xreyuk123] [link to this post]
 
Notice you posted over here too.

Regards,

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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