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Standard User EvD
(learned) Sat 12-Jul-14 20:29:43
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Infinity & Sky fibre available but not TalkTalk fibre


[link to this post]
 
TalkTalk have told me that they aren't currently offering fibre in my area despite the fact that I have had Infinity (Infinity2 now) for a couple of years and also IDnet fibre on a second line. Sky fibre appears to be available and TalkTalk ADSL LLU is available here to.

What is the reason TT fibre might be unavailable?

Edited by EvD (Sat 12-Jul-14 20:30:27)

Administrator MrSaffron
(staff) Sat 12-Jul-14 20:34:27
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Re: Infinity & Sky fibre available but not TalkTalk fibre


[re: EvD] [link to this post]
 
They may not have paid for the fibre link cable in the exchange yet

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User 5km
(knowledge is power) Sat 12-Jul-14 20:43:16
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Re: Infinity & Sky fibre available but not TalkTalk fibre


[re: EvD] [link to this post]
 
Which exchange?

As Andrew says it may be that they have not got a GEA link cable in the exchange yet. Also there might be more than one GEA handover node in the exchange so could be that your cabinet is connected to a GEA node that only has a few cabinets connected. Therefore TT have chosen not to connect due to lack of potential customers.

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Standard User EvD
(learned) Sun 13-Jul-14 15:59:43
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Re: Infinity & Sky fibre available but not TalkTalk fibre


[re: 5km] [link to this post]
 
It's Portsmouth South exchange and I'm on cabinet 15 at the moment.
Standard User simon194
(experienced) Sun 13-Jul-14 17:08:05
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Re: Infinity & Sky fibre available but not TalkTalk fibre


[re: EvD] [link to this post]
 
In my area TT didn't t start offering fibre until 8 months after Sky and BT were which I thought a bit odd because they had quite a high number of ADSL customers in the town.
Standard User jchamier
(eat-sleep-adslguide) Sun 13-Jul-14 17:09:53
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Re: Infinity & Sky fibre available but not TalkTalk fibre


[re: simon194] [link to this post]
 
In reply to a post by simon194:
In my area TT didn't t start offering fibre until 8 months after Sky and BT were which I thought a bit odd because they had quite a high number of ADSL customers in the town.

Could easily take 6 months to improve their backhaul to support the new high speeds of fibre.

James - plusnet unlimited fibre - 2 Jun 14 - 470m - Sync 55/9.4 (BT was 51/9.8)
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - PN BQM - PN speed - old BT speed
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