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Standard User mr_mojo
(knowledge is power) Tue 22-Jul-14 16:13:18
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E20 - BT FTTP address database messed up


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Hi,

A few of my neighbours in E20 are trying to get BT FTTP. Some flats have hyperoptic and some don't (they're behind on installations) so some people want to order FTTP as a stopgap until hyperoptic have finished the rollout.

As far as I can see there is fibre termination equipment in every flat. Unfortunately the ADSL checker database doesn't show FTTP to be available so noone can order it.

Andrew, don't suppose you have any advise on this? It seems spectacularly stupid to have installed FTTP in 1000s of flats but have a database error mean noone can order it.
Standard User RobertoS
(elder) Tue 22-Jul-14 16:16:51
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Re: E20 - BT FTTP address database messed up


[re: mr_mojo] [link to this post]
 
Do Openreach provide FTTP anywhere to blocks of flats? I thought not.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Administrator MrSaffron
(staff) Tue 22-Jul-14 16:18:27
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Re: E20 - BT FTTP address database messed up


[re: mr_mojo] [link to this post]
 
Need a full address of a flat that has working FTTP via Openreach and then one that has 'the bits' but cannot order.

Also what actual bits are installed, since usually for Openreach FTTP the final drop into each property is only done once an order is placed, but as this was greenfield things may be different.

Will also chase on roll-out speed from Hyperoptic.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User Ribble
(experienced) Tue 22-Jul-14 16:19:16
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Re: E20 - BT FTTP address database messed up


[re: RobertoS] [link to this post]
 
Could be the former Olympic village
Standard User mr_mojo
(knowledge is power) Tue 22-Jul-14 16:21:22
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Re: E20 - BT FTTP address database messed up


[re: RobertoS] [link to this post]
 
Picture of ONT and fibre

But on the address checker no FTTP is available.
Standard User mr_mojo
(knowledge is power) Tue 22-Jul-14 16:22:15
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Re: E20 - BT FTTP address database messed up


[re: mr_mojo] [link to this post]
 
Apologies it's so blurry. It's a pain in the behind to get a photo and it won't focus properly.
Standard User mr_mojo
(knowledge is power) Tue 22-Jul-14 16:26:14
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Re: E20 - BT FTTP address database messed up


[re: MrSaffron] [link to this post]
 
I don't know anyone that has working FTTP. I have the bits (as will every flat as far as I know) but can't order. This is the output I get.

http://tinypic.com/r/w9fyc4/8

Edit: also, I haven't found a single flat on the address checker that has FTTP available.

Edited by mr_mojo (Tue 22-Jul-14 16:26:47)

Administrator MrSaffron
(staff) Tue 22-Jul-14 16:36:10
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Re: E20 - BT FTTP address database messed up


[re: Ribble] [link to this post]
 
That is my guess too

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Ribble
(experienced) Tue 22-Jul-14 16:40:34
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Re: E20 - BT FTTP address database messed up


[re: MrSaffron] [link to this post]
 
Probably pulled the plug on it after the games!
Administrator MrSaffron
(staff) Tue 22-Jul-14 16:43:25
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Re: E20 - BT FTTP address database messed up


[re: mr_mojo] [link to this post]
 
Can you PM me the flat number with the Hyperoptic delays (or collection of them if several are chasing)

Andrew

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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