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Standard User mikegg
(newbie) Wed 23-Jul-14 21:55:55
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Is 13 -15 an acceptable FTTC speed ?


[link to this post]
 
Any views on whether 13-15 is an acceptable FTTC speed ?

Plusnet (after around six OR visits) have given up and their response is now "we will let you leave your contract" and won't do anything more.

Original estimate was 32.
Checker now says:
FTTC Range A (Clean) 33.1 - 24.2
FTTC Range B (Impacted) 26.1 - 13.1

Thanks
Administrator MrSaffron
(staff) Wed 23-Jul-14 22:42:17
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: mikegg] [link to this post]
 
If something is impacting performance then perfectly fine. Like Adsl there are no speed guarantees

What is your line length?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User smouty
(regular) Fri 25-Jul-14 08:13:42
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: MrSaffron] [link to this post]
 
I thought 16mbit was a minimum acceptable speed hence why Plusnet are allowing the contract to be cancelled.

Edited by smouty (Fri 25-Jul-14 08:14:29)


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Administrator MrSaffron
(staff) Fri 25-Jul-14 10:56:25
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: smouty] [link to this post]
 
Will depend on what the estimates were before, and an ISP will sometimes let people go just to be nice and avoid creating an angry customer.

Certainly there is no god given right to demand every FTTC connection runs at 15 Mbps or faster.

Written on a line that DLM dropped to 14 Meg for a while, but recovered to 21 Mbps over time.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Fri 25-Jul-14 11:53:32
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: smouty] [link to this post]
 
IIRC it is 2Mbps. Certainly not more than 5Mbps.

You have probably been confused by Infinity not being available if the estimate is below 15Mbps. Which is where BT Retail offer Faster broadband with fibre, if that's what they still call it.

I don't think any other ISP draws a line like that.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User BatBoy
(legend) Fri 25-Jul-14 12:04:21
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: RobertoS] [link to this post]
 
I've seen posts from Infinity users with estimates of 1 - 2 Mbps and getting 1 Mbps.


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Standard User jroadley
(learned) Fri 25-Jul-14 12:29:10
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: BatBoy] [link to this post]
 
In this case, is it worth ordering from someone else and getting a new line installed???

Edited by jroadley (Fri 25-Jul-14 12:29:28)

Standard User mikegg
(newbie) Fri 25-Jul-14 20:31:39
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
What is your line length?


About 650m
Standard User lektroluxe
(newbie) Sat 26-Jul-14 09:20:17
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: MrSaffron] [link to this post]
 
Yes that's totally normal speed to get with DSL technology.

It's a shame BT spent so much time marketing the new VDSL product as fibre because it's made people assume it's better that it really is capable of.

Sure it will improve many urban users speed if your lucky to be near a cabinet but there will be so many users left in this situation.

Still I guess it was more about BT tricking BDUK into giving funding for a next gen product when in fact it was nothing more than another stop gap technology and a minor improvement to DSL that will not offer a real long term solution.
Standard User Gadget
(committed) Sat 26-Jul-14 09:36:10
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Re: Is 13 -15 an acceptable FTTC speed ?


[re: lektroluxe] [link to this post]
 
I think its more a case of getting what you (private industry and government) are prepared to pay for.
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