I hope someone can help me with this, so here's my question.
I am currently a TalkTalk Fibre large customer, and will be moving to a new house in about 4 weeks. The new house is brand new on a new development, just around the corner from where I am now, probably less than half a mile.
I have been trying to check if I will be able to get Fibre once I've moved, but I'm getting a no from TalkTalk and also the BT and Sky broadband checkers on their websites. However, the reason I am querying this is because....
I have checked on SamKnows for my current house, and 2 exchanges come up, both of which are fibre enabled (not sure which im connected to though!), when I do the same check for my new house's postcode, no exchanges come up, therefore, I can only assume that TalkTalk, BT and Sky say no, because maybe they don't know which exchange I am going to be connected to?
I know that the local cabinets also need to be enabled, so that is also something I need to check somehow...?
Seeing as the new house is probably 600-700 meters as the crow fly's from my current house, I am assuming I will be connected to the same telephone exchange as I am now, and it may be just the cabinet that could be my hurdle??
Does anyone know, how I can get a definitive answer before I actually move??
Edited by dmn1981 (Sat 02-Aug-14 09:30:16)