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Standard User mrwatts
(newbie) Tue 05-Aug-14 22:03:47
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Using a Netgear DG834 with Plusnet Fibre Broadband


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The engineer came yesterday to do the conversion to Fibre broadband, that's the good news. The Bad news is that PlusNet hadn't sent the new router out to coincide which means we have no broadband available to the household except for one PC. This PC is connected to the BT Openreach modem via Ethernet cable and a PPPoE connection being made to connect to the Internet.

My question is. Could I use the Netgear DG834 router to make a connection to the Fiber broadband? This router does support PPPoE connections but I am not sure if it should connect to the BT Openreach modem or straight into the faceplate. I have tried the latter because the cable works but there is no way of connecting the BT Openreach modem to the DG834 router unless an RJ11-RJ45 cable would do the trick.

Any thoughts? Waiting for the modem to eventually arrive is not a comfortable option. We pay the premium for a business contract with PlusNet and now feel we have been sorely let down and our business is suffering.
Administrator MrSaffron
(staff) Tue 05-Aug-14 22:08:22
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: mrwatts] [link to this post]
 
Wont work as the dg834 does not support an ethernet WAN mode

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Tue 05-Aug-14 22:09:35
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: mrwatts] [link to this post]
 
Can't you just buy a cheap one from Argos and take it back within 14 days?

Or configure a PC as a router?

The DG834 won't work


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Standard User mrwatts
(newbie) Tue 05-Aug-14 22:11:53
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Wont work as the dg834 does not support an ethernet WAN mode


Thanks MrSaffron

That contradicts what the BT engineer told us. He seemed to think it was simply a matter of getting the right cable but I wasn't convinced. Seems a shame to have to give up the dg834 because it has been an extremely reliable router.
Standard User BatBoy
(legend) Tue 05-Aug-14 22:12:46
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: mrwatts] [link to this post]
 
Does it have wireless?


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Standard User mrwatts
(newbie) Tue 05-Aug-14 22:16:14
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: BatBoy] [link to this post]
 
I think that's what I'll do - can you suggest one that might work?

I tried configuring a laptop as a router but it's such a horrible spec and it couldn't cope with the demand. An alternative would be a second Ethernet card in the PC but that's going to be tricky.
Standard User mrwatts
(newbie) Tue 05-Aug-14 22:17:57
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: BatBoy] [link to this post]
 
Yes, the dg834 does have wireless
Administrator MrSaffron
(staff) Tue 05-Aug-14 22:20:40
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: mrwatts] [link to this post]
 
£19.98 net gear router that will work

£16 TP-Link device

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mrwatts
(newbie) Tue 05-Aug-14 22:27:54
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: MrSaffron] [link to this post]
 
Wow they're cheap!!! Not available at Argos frown but this one is:

D-Link Cloud Router N300 for £49 and has 1x Fast Ethernet WAN port
Administrator MrSaffron
(staff) Tue 05-Aug-14 22:33:43
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Re: Using a Netgear DG834 with Plusnet Fibre Broadband


[re: mrwatts] [link to this post]
 
That should work too

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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