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Standard User aquiss
(fountain of knowledge) Thu 21-Aug-14 17:35:29
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Haywards Heath Cabinet P19


[link to this post]
 
Evening Guys/Girls,

We are struggling to get a straight answer from BT, but does anyone have the postcode for Cabinet 19 for the Haywards Heath exchange or have local knowledge of its placement. Spreadsheet data seems wrong.

We have a number of customers who appear to have greatly impacted lines (nearly 60% down on sync), so we are trying to establish if this is location of cabinet or quality of cabling in the ground.

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
Standard User adslmax
(knowledge is power) Thu 21-Aug-14 17:39:07
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Re: Haywards Heath Cabinet P19


[re: aquiss] [link to this post]
 
http://forums.thinkbroadband.com/fibre/4106534-bt-in...

Edited by adslmax (Thu 21-Aug-14 17:52:39)

Administrator MrSaffron
(staff) Thu 21-Aug-14 17:42:21
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Re: Haywards Heath Cabinet P19


[re: aquiss] [link to this post]
 
https://www.google.co.uk/maps/@50.992297,-0.104125,3...

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User adslmax
(knowledge is power) Thu 21-Aug-14 17:52:17
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Re: Haywards Heath Cabinet P19


[re: MrSaffron] [link to this post]
 
http://s5.postimg.org/fuapgmsrr/Untitled.jpg
Standard User aquiss
(fountain of knowledge) Thu 21-Aug-14 18:10:08
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Re: Haywards Heath Cabinet P19


[re: MrSaffron] [link to this post]
 
Cheers Andrew.

That's worrying further than we was expecting. That explains why we are seeing sync down as low at 12Mbps on several lines frown

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
Standard User aquiss
(fountain of knowledge) Thu 21-Aug-14 18:14:06
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Re: Haywards Heath Cabinet P19


[re: adslmax] [link to this post]
 
Thanks adslmax

It appears those living in Acre Close, Pinewood Way and Kilnbarn Way are routed to P19...running well over 1200 metres from the Cabinet.

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
Standard User partial
(committed) Thu 21-Aug-14 19:16:09
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Re: Haywards Heath Cabinet P19


[re: aquiss] [link to this post]
 
Acre Close is 19, the others are 36.
Standard User aquiss
(fountain of knowledge) Thu 21-Aug-14 19:28:56
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Re: Haywards Heath Cabinet P19


[re: partial] [link to this post]
 
Interesting....we have 5 customers spread over the other streets, reportedly routing to 19 (confirmed via an SFI engineer today). This is getting more bizarre, hence why the thread here tonight.

Cheers partial *scratches head now*

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
Standard User adslmax
(knowledge is power) Thu 21-Aug-14 21:18:36
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Re: Haywards Heath Cabinet P19


[re: aquiss] [link to this post]
 
In reply to a post by aquiss:
.running well over 1200 metres from the Cabinet.


That's BT really pathetic over 1200 metres away from the cabinet isn't superfast broadband!

Edited by adslmax (Thu 21-Aug-14 21:19:09)

Standard User Fastman2
(member) Fri 22-Aug-14 10:58:02
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Re: Haywards Heath Cabinet P19


[re: aquiss] [link to this post]
 
slightly confused on this as this cab has been live since May 2012 - covered under commercial programme

Edited by Fastman2 (Fri 22-Aug-14 10:58:41)

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