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Standard User GMT
(newbie) Fri 29-Aug-14 19:36:32
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Fibre in Llanelli area


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Hi, I'd love to know why everyone in my town can receive fibre broadband, whereas I cannot.

I live in the town centre 0.5 miles from the exchange
Administrator MrSaffron
(staff) Fri 29-Aug-14 19:39:04
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Re: Fibre in Llanelli area


[re: GMT] [link to this post]
 
Which cabinet are you connected to?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User GMT
(newbie) Fri 29-Aug-14 19:46:19
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Re: Fibre in Llanelli area


[re: MrSaffron] [link to this post]
 
I am connected to cabinet 34.


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Standard User GMT
(newbie) Fri 29-Aug-14 21:16:27
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Re: Fibre in Llanelli area


[re: MrSaffron] [link to this post]
 
Well, any help here? I keep meeting dead ends everytime I enquire about this.
Standard User BatBoy
(legend) Fri 29-Aug-14 21:29:08
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Re: Fibre in Llanelli area


[re: GMT] [link to this post]
 
According to http://www.superfast-openreach.co.uk/where-and-when/ your cabinet is under review.
You could ask Openreach http://www.superfast-openreach.co.uk/faq/contact-us-...


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Administrator MrSaffron
(staff) Fri 29-Aug-14 21:40:10
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Re: Fibre in Llanelli area


[re: BatBoy] [link to this post]
 
No advance on the under review from me either.

My guess would be as a larger exchange in Wales the complaints from those in more rural areas means they are getting a good chunk of their cabinets done first.

Limited resources means you can only do so much at once, and similar for speed in replying to posts too.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User GMT
(newbie) Fri 29-Aug-14 21:50:29
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Re: Fibre in Llanelli area


[re: MrSaffron] [link to this post]
 
I know for a fact that there are other areas in the town center that can receive the service including the street directly behind me
Standard User BatBoy
(legend) Fri 29-Aug-14 21:59:11
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Re: Fibre in Llanelli area


[re: GMT] [link to this post]
 
Are they connected to Cab 34 ?


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Standard User GMT
(newbie) Fri 29-Aug-14 22:03:30
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Re: Fibre in Llanelli area


[re: BatBoy] [link to this post]
 
No cabinet 1. It just makes no sense to me how we've had the service here for about 2 years and it seems I am the only area that cannot get it
Standard User BatBoy
(legend) Fri 29-Aug-14 22:06:34
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Re: Fibre in Llanelli area


[re: GMT] [link to this post]
 
That's because your cabinet needs to be enabled for you to get it.


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