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Standard User jmannbbk
(newbie) Sat 04-Oct-14 11:43:33
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FTTP/FTTH - Switching provider


[link to this post]
 
I got FTTP/FTTH broadband through BT. I am trying to switch to different provider but no one else can take over this line. None of the providers can even detect my existing connection. Has anyone else experienced this problem? Basically I am stuck with BT unless I pay someone else to install new line.
Administrator MrSaffron
(staff) Sat 04-Oct-14 11:45:31
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Re: FTTP/FTTH - Switching provider


[re: jmannbbk] [link to this post]
 
Which providers have tried?

Very few retail ftth in the first place

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jmannbbk
(newbie) Sat 04-Oct-14 11:59:21
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Re: FTTP/FTTH - Switching provider


[re: MrSaffron] [link to this post]
 
I have tried plusnet, ee, sky, and talk talk. None of them can locate my line or offer fiber broadband. I do have voice over fiber too through bt.


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Administrator MrSaffron
(staff) Sat 04-Oct-14 12:11:56
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Re: FTTP/FTTH - Switching provider


[re: jmannbbk] [link to this post]
 
Of those only plusnet has touched ftth and only asca trial for existing customers.

AAISP Claranet and Zen are SME type providers who might do openreach FTTH but essentially for consumers main option is BT Consumer

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User brightd
(experienced) Sat 04-Oct-14 14:34:50
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Re: FTTP/FTTH - Switching provider


[re: jmannbbk] [link to this post]
 
I am shortly having FTTP with FVA installed by BT. I am interested in why you want to leave them for another provider.

David

plusnet Unlimited customer
DrayTek Vigor 2830n
Standard User jmannbbk
(newbie) Sat 04-Oct-14 16:30:57
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Re: FTTP/FTTH - Switching provider


[re: brightd] [link to this post]
 
There is no issue with the service but if you can't move the service to different provider then you are stuck with their prices. BT is increasing the prices in December. It will be nearly £30/month for 76Mb fiber. Plusnet is only charging £20/month for the same speed connection.
Standard User Icaras
(member) Sat 04-Oct-14 17:21:37
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Re: FTTP/FTTH - Switching provider


[re: jmannbbk] [link to this post]
 
If you wanted to switch you'd surely just have to cancel your BT FTTP and just order a copper based broadband service instead.
Standard User jmannbbk
(newbie) Sat 04-Oct-14 18:50:58
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Re: FTTP/FTTH - Switching provider


[re: Icaras] [link to this post]
 
Yes but then I have to pay for setup fee for new connection. It would have been much easier if we can transfer FTTP/FTTH between providers.
Standard User RobertoS
(elder) Sat 04-Oct-14 19:14:25
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Re: FTTP/FTTH - Switching provider


[re: Icaras] [link to this post]
 
In reply to a post by Icaras:
If you wanted to switch you'd surely just have to cancel your BT FTTP and just order a copper based broadband service instead.
But that would be ADSL2+ at best. Not very inviting after 76/20Mbps.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User pcoventry76
(knowledge is power) Sat 04-Oct-14 20:14:47
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Re: FTTP/FTTH - Switching provider


[re: jmannbbk] [link to this post]
 
In reply to a post by jmannbbk:
Yes but then I have to pay for setup fee for new connection. It would have been much easier if we can transfer FTTP/FTTH between providers.


I have access to the wholesale system and I can only seen an option for provide and not for migration over FTTP ;(
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