Before posting here I carried out a search on entries about the Sure Signal device and found entries on many TB forums, so its not obvious which one to use on this topic. However my issue is fibre specific so it appears here although my first port of call was to the Vodafone forums but I have exhausted any expertise lurking there.
The issue is simple, but with complex overtures, in so much as you can have Sure Signal working fine but an upgrade to FTTC and you sleepwalk into problems that you never knew existed. To be told by Vodafone that the Sure Signal device was only designed for ADSL and won't work with FTTC was a bit of a shock as there is no signal from any mobile provider to serve our premises.
However people with greater technical expertise than me HAVE got the Sure Signal device working with FTTC but trying to discover exactly how is proving very difficult or misleading. To get the Sure Signal device working again, I am prepared swap out the router for another but one thing that is unchangeable is the FTTC service from TalkTalk Business.
Currently our hardware is a Draytek 2820vN and a MK2 Sure Signal Device. If anyone is prepared to jump in with assistance on this matter, it would be very welcomed because at the moment the only solution seems to be installing a second telephone line with ADSL broadband which would not be a welcome expenditure each month.
An alternative approach would be a one off cost for a Draytek 2860vN router which appears to be configurable to support the Sure Signal Device. Why Draytek? Well we need the VoIP functionality and access for remote users. All of which we had with an ADSL service!
So do we have a knight in shinning armour out there that can come to our rescue. I do hope so.