I had a SS v2 many moons ago and if i remember correctly this is how you reset it:
1) Using a pin/needle push the reset button and after a few sec disconnect power to the SS - keep the reset button pushed in.
2) Wait for for 30 sec, reconnect power - keep the the reset button pushed in.
3) Wait for 15 sec, let go off reset button and it may take anything up to 24 hrs for the unit to sync - but its usually within the hour.
If this doesn't cure your problem, give VF a call and ask them to reset it from their end and then reset it again from your end.
If still no luck, pop into your local VF shop and buy a SS v3 unit. If it works, great you can bin your v2 unit but if the same problem continues return it to the store for a full refund - just say its not working (store staff are usually very good with returns) - DO NOT under any circumstances buy it from the online store as its a big hassle to return it.
Let us know how you get on. Good luck!
Edit: I should also add that the MTU is set to 1492 on my router so it might be a good idea to use this.
TalkTalk Business Fibre 79987/19999 kbps
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Edited by baby_frogmella (Sat 18-Oct-14 14:06:41)