I suspect that this problem may not be unusual but I can’t find an exact match on the forums so am hoping someone can suggest what is going on here.
My local exchange in Kent, Sutton Valence, was recently enabled for fibre broadband. The updated Openreach checker shows Accepting Order for my postcode but both the BT & Sky checkers still show only ADSL @ 2Mb max as available.
The BT Wholesale site tells me that I am connected to Cabinet 6 – it is less that one hundred yards from my house – but shows that FTTC is not available to my address.
I know that a friend a few houses down the road is getting her BT broadband upgraded and a BT Wholesale check on her address shows that she is also connected to cabinet 6 but with FTTC available.
I have checked a random selection of other houses in my road and some are enabled for FTTC and some not. This is not related to their proximity to the cabinet – one will have FTTC, the next door address will not, and the next one will.
All the houses have overhead cables to the premises.
So what is going on? I suspect that an engineer has downed tools and not finished enabling all the cabinet connections but maybe there is a capacity or other more fundamental issue.
Can anyone suggest an explanation?