Having read a few threads, it seems downgrading from fibre to ADSL should be relatively easy. My plan is to move from BT fibre to Plusnet basic internet/phone.
However, having just called BT they said downgrading would represent a new service package and therefore put me on a new 12-month contract.
Is this right? I was expecting there might be an admin charge, but a new 12-month contract?
Any advice would be greatly appreciated.