Using the BT Availability Checker tells me that:
xx COBDEN ROAD, MIDHURST, GU29 9JW on Exchange MIDHURST is served by Cabinet 4 with FTTC available
xx ST MARGARETS WAY, MIDHURST, GU29 9FQ on Exchange MIDHURST is served by Cabinet 4 with only ADSL+ available. OK the cabinet may be full but there is no indication that is so.
Same cabinet where one address can get FTTC [and has it] but another can't. It should be noted that the property on ST MARGARETS WAY is a new build apartment.
All this matters to me because on the 7 February 2015 I move from one abode to the other. Prepared to go for a new install to avoid any down time. Will be Zen >> Zen.
Now is this a database error and if so how can it be resolved as all I can do at present is to order a phone line with an ADSL+ service?