with yet again loss of email including web mail
Whatever ISP you have I suggest you get email from somewhere else, either free such as gmail or a variety of cheap paid offerings.
Then when you decide it is time to change ISP no need to change your email address.
need to use your ISP email for a few things, such as talking to your ISP; but you can probably forward those to your real email anyway.
Recently moved from BT Infinity 2 to PlusNet. Very happy so far.