You mean it is reporting the Wrong Exchange Name?
Yes, its displaying the wrong name for my exchange.
I am connected to Ilford Central (LNILC) and my Post Code is E12 5AX the upper part of my road has FTTP where as the lower doesn't, this is probably down to BTO needed to complete the BDUK work first, so hopefully they will come back once all the BDUK work has been done where we already have all the Fibre Manifold hardware already installed.
Also when we enter our address, postcode or phone number on BT's DSL Checker site it says Ilford Central Cabinet 24.
There is a Roding (LNROD) exchange that has no BB at all.
Yeah I did a search for that exchange the other week, but that's not my exchange.
Type the Post Code above into BTO's Where and when page and it choose any address and it says Exchange name Roding, however points to the location of Ilford Central on the map, so obviously their database is incorrect.
Now if you enter that same postcode on BT's DSL Checker you will see it says Ilford Central which is correct.
Our Road uses E12 5AX and E12 5AY and uses PCP Cabinets 24 (lower part of road and lower side roads) and 39 (upper part of road and upper side roads) I have checked several addresses on those two cabinets along with addresses for several other PCP Cabinets that are connected to the Ilford Central Exchange and they all say "Roding" on the BTO Where and when page, where as BT's DSL Checker it says they are all are connected to Ilford Central.
So its incorrect on the BTO Where and when database, but where I cannot inform them that, this information will never be corrected
BTO Where and when Screenshot
Edited by PaulKirby (Sun 25-Jan-15 06:00:20)