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Standard User bowdon
(member) Wed 07-Jan-15 10:39:59
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If changing fibre ISP does the line profile get reset?


[link to this post]
 
As the subject really..

If I was to leave one fibre isp and join another, would the line profile be reset, and thus a chance of higher speeds?

Demon => Freeserve => Pipex => Be => Sky => BT Infinity 2
Administrator MrSaffron
(staff) Wed 07-Jan-15 10:43:02
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Re: If changing fibre ISP does the line profile get reset?


[re: bowdon] [link to this post]
 
The DLM is always on, and if it decides to relent and give back speeds it would do that with the existing provider.

Usually no reset if moving from ISP A to ISP B and the same underlying Openreach product

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tommy45
(knowledge is power) Wed 07-Jan-15 12:04:47
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Re: If changing fibre ISP does the line profile get reset?


[re: bowdon] [link to this post]
 
Although migration from one ISP to another( like for like same speed ) in it's self wouldn't trigger an IP profile reset ISP's do have 3 dlm profiles to choose from at time of ordering, and these can be also changed at a later time, again by the isp placing an order. depending which dlm profile is set for you connection (if not set to Speed policy already) having this set to speed may make a difference in time.but it would be dependent on the error rates and other factors that dlm monitors


The only way that DLM would be reset by migrating to another ISP would be if you selected a different product ie,
say you are currently on 80/20 downgrade to 40/10

Note that the plusnet 40/20 product, this is the same 80/20 product. which they apply a throughput cap to, so limits the downstream to 40mbps

If you are already on 40/10 because your line wont support much more,then doing the reverse to the 80/20 briefly and back down again to the same 40/10 would reset dlm, but maybe expensive and there's no guarantee's that dlm wouldn't change it back to how it currently is
Try and find out which DLM profile/policy your ISP requests when you order FTTC
if not the speed then ask if they will change this from whatever it is currently set to ,that speed option this may be enough for DLM to revert some or all of the changes it has made

Edited by tommy45 (Wed 07-Jan-15 12:06:03)


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