I have a friend who has FTTP. Lots of people in his street have FTTP. However, yesterday they all had red lights on their ONT's and couldn't use their phone or broadband.
However, at 4:10AM this morning the phones and broadband started working again. Openreach sent engineers to the street this morning and found no fault. Then at 13:00 it all failed again. BT consumer are insisting on sending out engineers again to each house - probably on Friday to undertaken the same tests again.
Some of the properties have been visited by Openreach 5 times in the last month.
Is this normal.
BTW Mine works at the moment.
BT Infinity FTTP 80Mbps/20Mbps