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Standard User jamborta
(newbie) Sat 10-Jan-15 14:53:24
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EO line in a new development


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Hi all,

I have been checking for a year or so fibre availability in my area. Just realised today that my flat has an exchange only line. This is a new development that was completed about a 1.5 ago with over 100 flats.

Just wondering if I can find out who made the decision, at the time when it was already established that these type of lines could not get fibre, to connect all properties directly to the exchange? And whether something can be done now to improve on this?

Also my speed dropped considerably in the last few months, only getting 3-5 Mbps at the moment (down from 17). Any suggestion why that might be?

Thanks,
Administrator MrSaffron
(staff) Sat 10-Jan-15 15:22:27
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Re: EO line in a new development


[re: jamborta] [link to this post]
 
On the speed drop statistics from the router i.e. http://www.coolwebhome.co.uk/stats/routers.html then we can see whats up there.

On the flats depends a lot on what the developer did when liaising with BT, i.e. probably plumped for basic telephone only rather than worrying about broadband

As for improving, a lot depends on where you are located, i.e. which exchange and which BDUK project you fall under.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jamborta
(newbie) Sat 10-Jan-15 16:45:14
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Re: EO line in a new development


[re: MrSaffron] [link to this post]
 
Thanks a lot for the quick reply.

I'm at Wembley - LWWEM exchange.

here are my router stats (it disconnects quite often these days):

Uptime: 0 days, 5:43:00
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 11,385
Data Transferred (Sent/Received) [GB/GB]: 6.79 / 102.03
Output Power (Up/Down) [dBm]: 12.1 / 0.0
Line Attenuation (Up/Down) [dB]: 15.1 / 26.0
SN Margin (Up/Down) [dB]: 15.4 / 14.8
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 59 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 406,182 / 297
FEC Errors (Up/Down): 0 / 195
CRC Errors (Up/Down): 0 / 2
HEC Errors (Up/Down): 0 / 68


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Standard User RobertoS
(elder) Sat 10-Jan-15 16:48:49
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Re: EO line in a new development


[re: jamborta] [link to this post]
 
The connection speed is about 11Mbps. Are you testing wired or wireless to the router. You need to do a test wired if you are wireless. It could be that you are losing a lot through wireless clashing.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 57.1/14.8Mbps @ 600m. - IPv4BQM IPv6BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 10-Jan-15 17:06:24
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Re: EO line in a new development


[re: jamborta] [link to this post]
 
You should be syncing at about 18 Meg not 11. Even with what you are getting your throughput should be far higher than 5 Meg, even over WiFi.

But you are experiencing a load of errors:
Uptime: 0 days, 5:43:00
Loss of Framing (Local/Remote): 59 / 0
Loss of Signal (Local/Remote): 7 / 0
Error Seconds (Local/Remote): 406,182 / 297
It would be worth hard rebooting the router and keeping an eye on these error counts over time.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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