I am moving to a new house and we have just found out that fibre is not available to me. This is kind of disastrous given that both myself and my partner frequently work from home and really need a decent internet connection.
I don't have the phone number yet but have done an address search here www.dslchecker.bt.com/ and on the OpenReach Where and When checker, which tells me the cabinet is under review.
The house is on Brixton Cabinet 33. I have looked in to addresses around my road and every one is upgraded with FTTC available. There is even an upgraded cabinet on my road - a cabinet to Dulwich Exchange. Roughly speaking, everything to the west is on the Brixton exchange and everything to the east is on the Dulwich exchange. I have read elsewhere that being on the border between exchanges might be the cause of the hold up.
So, my questions:
Has anyone had any success getting them to upgrade?
Does anyone have any tips for getting any real information on when it will actually be upgraded?
Is it possible that this is a database error and actually we are able to get fibre?
Edited by beccal (Sun 18-Jan-15 17:35:41)