General Discussion
  >> Fibre Broadband


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User pro1
(newbie) Mon 19-Jan-15 15:57:28
Print Post

Need help understanding BT''s fibre cabinet information


[link to this post]
 
Hi everyone,

Could someone p,ease explain why when I go onto BT's infinity fibre checker after I enter my postcode it gives me the green EA saying my exchange is fibre enabled but my cabinet is not

However when. I look further into it it's showing my cabinet name is THBK and that it is FTTC &FOD enabled

Could someone please tell me why I am unable to order fibre?

My address is RG12 9FH and phone number 01344 53XXXX

Would appreciate any advice you can give me

Ross

Edited by MrSaffron (Mon 19-Jan-15 16:05:23)

Administrator MrSaffron
(staff) Mon 19-Jan-15 16:05:04
Print Post

Re: Need help understanding BT''s fibre cabinet information


[re: pro1] [link to this post]
 
THBK is an exchange name, Bracknell to be exact.

Cabinet 43 lines up with your postcode with an estimated ready date of 30th June 2015 (or thereabouts)

Removed your phone number for your own privacy.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User pro1
(newbie) Tue 20-Jan-15 10:33:05
Print Post

Re: Need help understanding BT''s fibre cabinet information


[re: MrSaffron] [link to this post]
 
Thanks very much for looking into this for me, much appreciated!

Are the ETA's usually accurate? or is it common for them to be months later than what they estimate?

Kind regards

Ross


Register (or login) on our website and you will not see this ad.

Standard User Taras
(eat-sleep-adslguide) Tue 20-Jan-15 11:12:47
Print Post

Re: Need help understanding BT''s fibre cabinet information


[re: pro1] [link to this post]
 
Depends on how many issues come up; ducting is the major issue and can affect RFS times quite dramatically. We have two cabs close together, the smaller one (the one i was connected to). took about a month and 2 weeks to come online. The other one had ducting and power issues which took a bit longer.
  Print Thread

Jump to