I've just moved across to BT infinity 2 from Virgin media which was massively overutilised in my area (3mbit real world speeds out of the 120mbit during evenings and weekends). I didn't have a phone line so a phone engineer came today to install the master socket/faceplate. However it appears that even Infinity 2 is now a self install because I was told the broadband engineer would not need to attend the property.
I was quoted 69-79mbit by the estimator, and I was hoping it would be closer to the upper band given that it is a brand new line install with no extensions, and the cabinet is at the end of the next road across, c. 350m away as the crow flies. However initial sync was at 68.8mbit - is this likely to increase at all over time? Is there anything in my stats which suggests any issue, or is it just length of the line/general noise? I see current sync speed is actually higher than the detected max sync speed under line 7 below. In case it helps, my postcode is SE9 1SA.
I was given the HH5 (which I'm currently using) and no pleading with the Indian support or the phone engineer would let me swap it for a standalone openreach modem so that I can continue to use my existing Cisco E4200. I've got a a revision 3B Huawei hg612 on its way from ebay - will this sync any faster?
Any thoughts on the below much appreciated.
2. Serial number: +068543+NQ43929496
3. Firmware version: Software version 184.108.40.206.220.127.116.11.6 (Type A) Last updated Unknown
4. Board version: BT Hub 5A
5. VDSL uptime: 0 days, 03:35:42
6. Data rate: 19999 / 68818
7. Maximum data rate: 22395 / 68188
8. Noise margin: 6.9 / 6.3
9. Line attenuation: 0.0 / 11.8
10. Signal attenuation: 0.0 / 11.8
11. Data sent/received: 70.3 MB / 169.7 MB