Hi Zarjaz. No, it isn't a business account.
This is what I have been getting every time, now, for weeks (after doing the "further tests") -
1. Best Effort Test:
Download Speed : 35.43 Mbps
2. Upstream Test:
Upload Speed : 0.5 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.